Communication skills training

Improving physician-patient communication in cancer care: outcome of a workshop for oncologists
Baile WF, Lenzi R, Kudelka A, Maguire P Novak D, Goldstein M, Myers E, Bast R (1997)
Journal of Cancer Education 12 (3): 166-73

Communication skills training in oncology. Description and preliminary outcomes of workshops on breaking bad news and managing patient reactions to illness
Baile WF, Kudelka AP, Beale EA, Globber GA, Myers EG, Greisinger AJ, Bast R (1999)
Cancer 86 (5): 887-97

Doctor-patient communication: A study of junior house officers
Cantwell BM, Ramirez AJ (1997)
Medical Education, 31 (1): 17-21

The fourth meeting of the Verona Network on Sequence Analysis "Consensus finding on the appropriateness of provider responses to patient cues and concerns"
Del Piccolo L, Goss C, Bergvik S (2006)
Patient Education and Counseling 61: 473-475

Learning how to communicate in cancer settings
Fallowfield L (2005)
Supportive Care in Cancer 13 (6): 349-350

Teaching senior oncologists communication skills: results from phase I of a comprehensive longitudinal program in the United KingdomFallowfield L, Lipkin M, Hall A (1998)
Journal of Clinical Oncology 16 (5): 1961-8

Efficacy of a Cancer Research UK communication skills training model for oncologists: a randomised controlled trial
Fallowfield L, Jenkins V, Farewell V, Saul J, Duffy A, Eaves R (2002)
Lancet 359: 650-56

Teaching senior nurses how to teach communication skills in oncology
Fallowfield L, Saul J, Gilligan B (2001)
Cancer Nursing 24 (3), 185-191

Communication skills training for health care professionals working with cancer patients, their families and/or carers: A systematic reviewFellowes D, Wilkinson SM, Leliopoulou C, Moore P (2003)
Published on the Cochrane Collaboration website -

EU Commission Funded Project BMH4-CT98-2881: European Palliative Care: Ethics and Communication: The Final ReportFarsides CCS, Higginson I, Monroe B, Wilkinson SM, Costantini M, Toscani F, Zylicz Z (2002)
Submitted to the European Commission

Long term benefits of communication skills training for cancer doctorsFinset, A., Ekeberg O, Eide H, Aspegren K. (2003)
Psycho-Oncology 12: 686-693

Communicating with patients: Surgeons' perceptions of their skills and need for training
Girgis A, Sanson Fisher RW, McCarthy WH (1997)
Australian and New Zealand Journal of Surgery 67 (11): 775-780

Communication goals and needs of cancer patients: A review
Hack T, Degner L, Parker P (2005)
Psycho-Oncology 14: 831-845

The views of hospital patients in EnglandHealthcare Commission (2007)
London: Healthcare Commission

Training hospice nurses to elicit patient concerns (Meeting abstract)Heaven CM, Maguire P (1995)
Psycho-Oncology 4 (2)

Training hospice nurses to elicit patient concerns
Heaven C, Maguire P (1996)
Journal of Advanced Nursing 23: 280-286

Can communication skills training alter physicians' beliefs and behaviour in clinics?Jenkins VA, Fallowfield LJ (2002)
Journal of Clinical Oncology 20: 765-769

Evaluation of communication training programs in nursing care: a review of the literature
Kruijver IPM, Kerkstra A, Francke AL, Bensing JM, van de Wiel HBM (2000)
Patient Education and Counselling 39: 129-145

Can communication skills be taught?Maguire P (1990)
British Journal of Hospital Medicine 43: 215-216

Helping health professionals involved in cancer care acquire key interviewing skills - the impact of workshopsMaguire P, Booth K, Elliott C, Jones B (1996)
European Journal of Cancer 32A (9): 1486-1489

An experimental comparison of three courses in history-taking skills for medical studentsMaguire, PG, Clarke D, Jolley B (1997)
Medical Education 11 :175-182

What do we know about facilitating patient communication in the cancer care setting?
Parker P, Davison J, Tishelman C, Brundage M (2005)
Psycho-Oncology 14: 848-858

The development of a training model to improve health professionals' skills, self-efficacy and outcome expectancies when communicating with cancer patients
Parle M, Maguire P, Heaven CM (1997)
Social Science & Medicine 44 (2): 231-40

The effects of a 24-h psychological training program on attitudes, communication skills and occupational stress in oncology: a randomised study
Razavi D, Delvaux N, Marchal S, Bredart A, Farvacques C, Paesmans M (1993)
European Journal of Cancer 29A (13): 1858-63

Testing health care professionals' communication skills: the usefulness of highly emotional standardized role-playing sessions with simulatorsRazavi D, Delvaux N, Marchal S, De Cock M, Farvacques C, Slachmuylder JL (2000)
Psycho-Oncology 9 (4): 293-302

Does training increase the use of more emotionally laden words by nurses when talking with cancer patients? A randomised studyRazavi, D, Delvaux N, Marchal S, Durieux JE, Farvacques C, Dubus L, Hogenraad R (2002)
British Journal of Cancer 87: 1-7

Doctor-patient communication: the Toronto consensus statementSimpson M, Buckman R, Stewart M, Maguire P, Lipkin M, Novack D, Till J (1991)
British Medical Journal 303 (6814): 1385-7

A longitudinal evaluation of communication skills programme
Wilkinson SM, Bailey K, Aldridge J, Roberts A (1999)
Palliative Medicine 13: 341-348

Nurse-patient communication in palliative care: an evaluation of communication skills programmeWilkinson SM, Roberts A, Aldridge J (1998)
Palliative Medicine 12: 13-22

The essence of cancer care: the impact of training on nurses' ability to communicate effectively publication
Wilkinson SM, Gambles M, Roberts A (2002)
Journal of Advanced Nursing 40 (6): 731-738

Can intensive three-day programmes improve nurses' communication skills in cancer care?
Wilkinson SM, Roberts A, Leliopoulou C, Gambles M (2003)
Psycho Oncology 12 (8): 747-759

A randomised controlled trial to evaluate the effectiveness of a three day communication skills training programme for palliative care nursesWilkinson SM, Perry R, Linsell L, Blanchard K, Roberts A (2006)
Palliative Medicine 20 (2): 139

Effectiveness of a three-day communication skills course in changing nurses' communication skills with cancer/palliative care patients: A randomised controlled trial
Wilkinson S, Linsell L, Perry R, Blanchard K (2008)
Palliative Medicine (in press)

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About Connected

The course is aimed at senior healthcare professionals who work primarily in the field of cancer and utilises an interactive workshop approach.
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The Cancer Patient Experience Survey 2011/12

On most questions in the 2011/12 survey, scores have improved, which is a major achievement... more >>

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By December 2011 12,733 clinicians have attended the Connected course. Of the attendees 95% said... more >>