Psychological needs and communication skills

What Seems to be the Matter? Communication between Hospitals and Patients
Audit Commission (1993) 
London, HMSO

Empathy in the Nurse Patient RelationshipBaille L (1995) 
Nursing Times 9 (20): 29-32

Respecting the autonomy of cancer patients when talking with their familiesBenson J, Britten N (1996)
British Medical Journal 313: 729-731

Measurement of communication skills in cancer care: myth or reality? 
Booth K, Maguire P, Hillier VF (1999) 
Journal of Advanced Nursing. 30: 1073-9

Perceived professional support and the use of blocking behaviours by hospice nursesBooth K, Maguire PM, Butterworth T, Hillier VF (1996)
Journal of Advanced Nursing 24: 522-527

Oncologists' reactions to cancer patients' verbal cues
Butow PN, Brown RF, Cogar S, Tattersall MHN, Dunn SM (2002). Psycho-Oncology 11:47-58

Depression and anxiety in women with early breast cancer: five year observational cohort studyBurgess C, Cornelius V, Love S, Graham J, Richards R, Ramirez A (2005)
British Medical Journal: 330-702

Holistic Common Assessment of Supportive and Palliative Care Needs for Adults with Cancer: Assessment Guidance
Cancer Action Team (2007)
London, Cancer Action Team

The informational roles and psychological health of members of 10 oncology multi-disciplinary teams in the UKCatt S, Fallowfield L, Jenkins V, Langridge V, Cox A (2005) 
British Journal of Cancer 93 (10): 1092-1097

Communication skills: some problems in nursing education and practiceChant S, Jenkinson T, Randle J, Russell G (2002)
Journal of Clinical Nursing 11: 12-21

Information needs and experiences: An audit of cancer patients
Cox A, Jenkins V, Catt S, Langridge V, Fallowfield L (2006)
European Journal of Oncology Nursing 10: 263-272

A pain monitoring program for nurses: effects on communication, assessment and documentation of patients' pain
de Rond MEJ, de Wit R, van Dam F, Muller M (2000)
Journal of Pain & Symptom Management 20 (6): 424-39

The NHS Cancer PlanDepartment of Health (2000)
London: Department of Health

Cancer Reform StrategyDepartment of Health (2007)
London: Department of Health

The Oxford Textbook of Palliative MedicineDoyle D, Hanks G Cherney N, Calman K (2003)
Oxford; Oxford University

The integrated care pathway of the dying patientEllershaw J, Wilkinson SM (eds.) (2003)
Oxford University Press: Oxford. 4th reprint

Giving Sad and Bad News
Fallowfield L J (1993)
Lancet 341: 476-478

Communication skills for oncologists
Fallowfield, L (1995)
Clinical Medicine 5: 99-103

Can we improve the professional and personal fulfilment of doctors in cancer medicine?
Fallowfield LJ (1995)
British Journal of Cancer 71 (6): 1132-3

Effective Communication Skills are the Key to Good Cancer Care
Fallowfield L, Jenkins V (1999)
European Journal of Cancer 35 (11): 1592-1597

Psychiatric morbidity and its recognition by doctors in patients with cancerFallowfield LJ, Ratcliffe D Jenkins V, Saul J (2001)
British Journal of Cancer 84 (8): 1011-1015

Enduring impact of communication skills training: 12 month follow up results of a randomised trialFallowfield L, Jenkins V, Farewell V, Solis-Trapala I, (2003)
British Journal of Cancer 89: 1445-1449

Identifying the concerns of women undergoing chemotherapyFarrell C, Heaven C, Beaver K, Maguire P (2005)
Patient Education and Counseling 56: 72-77

HOPE. Home Care Outreach for Palliative CareFerrell BR, Virani R, Grant M (1998)
Education Cancer Practice 6 (2): 79-85

Improving end-of-life care education in home care
Ferrell BR, Virani R, Grant M (1998)
Journal of Palliative Medicine 1 (1): 11-9

Information to and communication with cancer patients: Improvements and psychosocial correlates in a comprehensive care program for patients and their relatives
Glimelius B, Birgegard G, Hoffman K, Kvale G, Sjoden PO (1995)
Patient Education and Counseling 25 (2): 171-182

Adjuvant psychological therapy for patients with cancer: A prospective randomised trialGreer S; Moorey S, Baruch JDR, Watson M, Robertson BM, Mason A, Rowden L, Law MG, Bliss JM (1992)
British Medical Journal, 304(6828): 675-680

Disclosure of Concerns by Hospice Patients and their Identification by NursesHeaven C, Maguire P (1997)
Palliative Medicine 11: 283-290

Relationship between patients’ concerns and psychological distress in a hospice settingHeaven CM, Maguire P (1998)
Psycho-Oncology, 7: 502-507

Reducing patients unmet concerns in primary care: a trial of two question designs
Heritage, J. (2006)
Paper presented at the annual meeting of the American Sociological Association, Montreal Convention Center, Montreal, Quebec, Canada

Information needs of patients with cancer: results from a large study in UK cancer centres
Jenkins V, Fallowfield L & Saul J (2001)
British Journal of Cancer 84 (1): 48-51

Psychiatric disorders and mental health service use in patients with advanced cancer: a report from the coping with cancer study
Kadan-Lottick N, Vanderwerker L, Block S, Zhang B, Prigerson H (2005)
Cancer 104(12): 2872-81

Marrying content and process in clinical method teaching: Enhancing the Calgary-Cambridge Guides
Kurtz S, Silverman J, Benson J, Draper J (2003)
Academic Medicine 78 (8): 802-809

Depression in palliative care: a systematic review. Part 2: Treatment
Lan Ly K, Addington-Hall J, Chidgey J, Hotopf M. (2002)
Palliative Medicine, 16 (4): 279-284(6)

Information provision for patients by breast cancer teams about the side effects of hormone treatments
McGurk R, Fallowfield L, Winters Z (2006)
European Journal of Cancer (epub ahead of print)

Can communication skills be taught?
Maguire, P (1990)
British Journal of Hospital Medicine 43: 215-216

Communication with Cancer Patients: 1. Handling Bad News and Difficult QuestionsMaguire P, Faulkner A (1988)
British Medical Journal 297: 907-909

Communication with Cancer Patients: 2. Handling Uncertainty, Collusion and Denial
Maguire P, Faulkner A (1988)
British Medical Journal 297: 972-973

Helping cancer patients disclose their concerns
Maguire P, Faulkner A, Booth K, Elliott C, Hillier V (1996)
European Journal of Cancer 32A (1): 78-81

Key communication skills and how to acquire them
Maguire P, Pitceathly C (2002)
British Medical Journal 325: 697-700

Patient-professional communication research in cancer: an intregrative review of research methods in the context of a conceptual frameworkMerckaert I, Leibert Y, Razavi D (2005) 
Psycho-Oncology 14: 829-830

The language could have been double DutchMossman J (2002)
I can 2(summer): 10-11

Department of Health: Tackling - Cancer Improving the Patient Journey London
National Audit Office (2005)
The National Audit Office

Patient-Centred Cancer Services What Patient Say
National Cancer Alliance (1996)
National Cancer Alliance, PO Box 579, Oxford

Feeling better: Psychosocial care in specialist palliative care
National Council for Hospice & Specialist Palliative Care Services (1997)
Occasional paper 13 NCHSPCS: London

Supportive and palliative care for people with cancer: Part A and Part B
National Institute for Clinical Excellence (NICE) (2004) 
http://www.nice.org.uk/cat.asp?c=20102

From evidence to practice: factors affecting the specialist breast nurses’ detection of psychological morbidity in women with breast cancer
Parle M, Gallagher J, Gray C, Akers G, Liebert B (2001)
Psycho-Oncology 10: 503-511

Information needs of patients and families
Payne S (2002)
European Journal of Palliative Care 9 (3): 112-114

Burnout and psychiatric disorder among cancer clinicians
Ramirez AJ, Graham J, Richards MA, Cull A, Gregory WM (1995)
British Journal of Cancer 71: 1263-1269

Mental health of Consultants: the effects of stress and satisfaction at workRamirez AJ, Graham J, Richards MA, Cull A, Gregory WM (1996)
Lancet 347: 724-728

Quality of life and breast cancer: relationship to psychosocial variables
Shapiro SL, Lopez AM, Schwartz GE, Bootzin R, Figueredo AJ, Braden CJ, Kurker SF (2001)
Journal of Clinical Psychology 56: 501-519

Major depression in outpatients attending a regional cancer centre: screening and unmet treatment needs
Sharpe M, Strong M, Allen K, Rush R, Postma K, Tulloh A, Maguire P, House A, Ramirez A, Cull A (2005)
British Journal of Cancer 90: 314-320

Regulatory and educational initiatives fail to promote discussions regarding end-of-life care... including commentary by Lynn JShorr AF, Niven AS, Katz DE, Parker JM Eliasson AH (2000)
Journal of Pain & Symptom Management 19 (3): 165-73

Skills for Communicating with PatientsSilverman J. Kurtz S, Draper J (2005)
Oxford; Radcliffe Publishing

Anxiety disorders in cancer patients: Their nature, associations, and relation to quality of lifeStark D, Kiely M, Smith A, Velikova G, House A, Selby P (2002)
Journal of Clinical Oncology, 20 (14): 3137-3148

Effective physician-patient communication and health outcomes: a review
Stewart MA (1996)
Canadian Medical Association Journal, 152: 1423-1433

Changes in mental health of UK hospital consultants since the mid-1990sTaylor C, Graham J, Potts H, Richards M, Ramirez A (2005)
Lancet 366 (9487) 742-4

Forewarned is forearmed-benefits of preparatory information on video cassette for patients receiving chemotherapy or radiotherapy - a randomised controlled trial
Thomas R, Daly M, Perryman B, Stockton D (2000)
European Journal of Cancer, Aug; 36 (12): 1536-43

Improving Communication between Doctors and Patients: A report of a working party
Turnberg L (1997)
London, Royal College of Physicians

Ensuring competency in end-of-life care: communication and relational skillsvon Gunten CF, Ferris FD, Emanuel LL (2000)
Journal of the American Medical Association 284 (23): 3051-7

Communication Skills in Practice: A Practical Guide for Health Professionals
Williams D (1997)
Jessica Kingsley Publishers, London

Factors which influence how nurses communicate with cancer patientsWilkinson SM (1991)
Journal of Advanced Nursing 16: 677 -688

Cancer patients' perceptions of nurses' communication skillsWilkinson SM, Bailey K (1998)
International Journal of Palliative Nursing 14 (6): 305

Communication: it makes the difference
Wilkinson SM (1999)
Cancer Nursing 22 (1): 17-20


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About Connected

The course is aimed at senior healthcare professionals who work primarily in the field of cancer and utilises an interactive workshop approach.
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The Cancer Patient Experience Survey 2011/12

On most questions in the 2011/12 survey, scores have improved, which is a major achievement... more >>

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