Evidence Base

In this section you will find references to a number of research papers that examine various aspects of communication between patient and the clinician. We are always interested in expanding and updating this evidence base and would welcome suggestions.

Effective communication is an essential part of caring for patients with cancer. Yet there is evidence that in practice communication continues to be problematic (DH 2000; NICE 2004).

The research base shows that:

Connected, the National communication skills programme is based on this evidence.


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About Connected

The course is aimed at senior healthcare professionals who work primarily in the field of cancer and utilises an interactive workshop approach.
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The Cancer Patient Experience Survey 2011/12

On most questions in the 2011/12 survey, scores have improved, which is a major achievement... more >>

How are we doing?

By December 2011 12,733 clinicians have attended the Connected course. Of the attendees 95% said... more >>